Privacy Policy

Roseto Event Venue Effective: August 25, 2026 Last updated: August 25, 2026

Roseto Event Venue respects your privacy. This policy explains what information we collect when you visit our website, inquire about an event, tour the venue, or text with us, and how that information is used and protected.

1. Who we are

Roseto Event Venue is an event venue located at 23 N Main Street, Mansfield, Ohio. This policy applies to roseto-events.com, our inquiry and booking forms, our text messaging program, and our email and phone communications with you.

2. Information we collect

Information you give us

  • Name, email address, phone number, and mailing address

  • Event details such as event type, preferred dates, guest count, and budget range

  • Messages you send through our contact forms, email, text, or social media

  • Contract, vendor, and payment details when you book an event with us

Information collected automatically

  • IP address, browser type, device type, and operating system

  • Pages viewed, time on site, and referring website

  • Cookies and similar technologies as described in section 6

Payment card details are processed by our payment providers. We do not store full payment card numbers on our systems.

3. How we use your information

  • To respond to your inquiry, schedule a tour, and answer your questions

  • To prepare quotes, contracts, and invoices, and to plan and host your event

  • To send appointment reminders and event related updates

  • To send you news, offers, and event announcements when you have opted in

  • To improve our website, services, and customer experience

  • To comply with legal, tax, insurance, and safety obligations

4. Text messaging program

Our messaging program consists of general conversational messaging to answer questions and provide support to customers, including responding to inquiries, scheduling or confirming tours and appointments, and providing event-related information..

You must affirmatively opt in to receive text messages from us. When you submit an inquiry or other form on our website, you may choose to receive text messages by checking the SMS consent checkbox provided on the form. The checkbox is not pre-checked, and consent to receive text messages is not required to make a purchase or book an event.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Message and data rates may apply. Message frequency varies. Text STOP to cancel at any time, or HELP for assistance. Full terms are in section 15.

5. Data sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share limited information in these situations only:

  • With service providers who help us operate, such as our website host, booking and payment systems, email and text messaging platforms, and analytics tools, and only to the extent needed to perform that service

  • With vendors you have chosen or approved for your event, such as caterers or planners, and only the details needed to coordinate your event

  • When required by law, court order, or to protect the safety, rights, or property of guests, staff, or the venue

  • In connection with a sale, merger, or transfer of the business, subject to this policy

We do not sell your personal information.

6. Cookies and analytics

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages. We may use analytics tools that collect aggregate usage data.

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.

7. Service providers

We work with trusted third party providers for website hosting, form and inquiry management, scheduling, email delivery, text messaging, payment processing, and analytics. These providers may process your information on our behalf and are required to protect it and use it only for the services they provide to us.

8. How long we keep information

We keep your information for as long as needed to respond to your inquiry, host and close out your event, and meet our legal, accounting, and insurance obligations. Marketing contact information is kept until you unsubscribe or ask us to remove it.

9. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your choices and rights

  • Email: unsubscribe using the link in any marketing email, or email us.

  • Text: reply STOP to any message to opt out.

  • Access, correction, and deletion: you may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@roseto-events.com and we will respond within a reasonable time.

  • Depending on where you live, you may have additional rights under state or other applicable privacy laws. We honor those rights where they apply.

11. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Links to other websites

Our site and social media may link to vendors, partners, and other third party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies directly.

13. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. Continued use of our website or services after an update means you accept the revised policy.

14. Contact us

Roseto Event Venue 23 N Main Street, Mansfield, OH info@roseto-events.com roseto-events.com

15. Roseto Event Venue messaging terms and conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

  2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@roseto-events.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document or page.